Remote Monitoring and Management
Remote Monitoring & Management
Take control of how you manage and monitor your clients’ servers and desktops to build a business that’s best for you.
Key features
Continuum Command
Intellimon®
Our proprietary alerting engine collates and prioritises the tickets that matter most to you while reducing false positives so you can focus on what really matters.
NOC
Our NOC team delivers Level 1-3 support so you can focus on increased customer acquisition and shift your current techs to higher margin work.
Patch deployment
Our NOC tests and deploys patches that are viable and restricts the ones that are harmful.
Smart reporting
Get actionable information to present to your customers so they can easily see the value that your team brings.
Vital integration capabilities
Connect to PSA’s like Autotask and ConnectWise® while providing support tools like IT Glue and BrightGauge to further enhance your business.
