Remote Monitoring & Management
Key features
Continuum Command
Intellimon®
Our proprietary alerting engine collates and prioritizes the tickets that matter most
to you while reducing false positives so you can focus on what really matters.
NOC
Our NOC team delivers Level 1-3 support so you can focus on increased customer acquisition and shift your current techs to higher margin work.
Patch deployment
Our NOC tests and deploys patches that are viable and restricts the ones that are
harmful.
Smart reporting
Get actionable information to present to your customers so they can easily see the value that your team brings.
Vital integration capabilities
Connect to PSA’s like Autotask and ConnectWise® while providing support tools
like IT Glue and BrightGauge to further enhance your business.
About
Continuum Command
Continuum Command is one of five pillars that act as the foundation of the Continuum Platform and integrated ecosystem. With seamless connectivity to the rest of our Platform, integrations with leading PSA tools, and proprietary alerting and ticketing technology, Continuum Command empowers MSPs with the industry’s smartest solution.
We help accelerate your path to success with tools and NOC services that fast track you to your goals. Whether you are looking to increase growth, profits, retention, or customer satisfaction you’ll have the confidence you need to meet any objective.
Key Benefits
Continuum Command
Increase time savings
Reduce unnecessary alerts and tickets so more time can be spent working on your business rather than in it.
Scale your business with ease
Grow with skilled, qualified and experienced technicians without increasing your employee headcount.
Reduce client risk
With proactive patch management your customers are protected so you can rest easy.
Increase customer retention and satisfaction
Showcase your commitment and work to your client base with actionable insights and data.
Integrate with top PSA and MSP tools
Run your business effectively and efficiently with no hiccups.
Testimonials
Happy Customers
TrAC is a non-profit company which offers apprenticeships in many industries. In fact, they are the company that provided us with some of our apprentices.
” The guys at Fortify247 offered a great package that really met our needs and their team was very helpful and worked with us. Instead of trying to sell what they wanted, they sold what we needed. “